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Starter Pack

"HUAWEI Smart Life"
Terms & Conditions

TERMS & CONDITIONS – HUAWEI Better Together Program (HUAWEI Smart Life Package)
1. Introduction
1.1 The HUAWEI Better Together program (“Campaign”) website, HUAWEIbettertogether.3ex.com.my, (“Site”) is operated by Tri-E Multimedia Sdn Bhd (867841-X) (“TEM”), an independent third party of HUAWEI Technologies (Malaysia) Sdn Bhd . [200101010193 (545949-D)] ("HUAWEI"). The terms and conditions stated herein, term of use and the Privacy Policy stated in this Site will be construed as the terms and conditions ("Terms and Conditions") of this Campaign on which TEM offers you ("Customer") access to and use of this Site for the purposes of this Campaign. Whilst the Campaign includes the getting information about HUAWEI Smart Life Packages, the information via this Site is provided by TEM as an independent third party.
1.2 Upon logging in / accessing to this Site, Customer confirms he/she has read, understood and agreed to be bound by all the Terms and Conditions of this Campaign.
1.3 By participating in this Campaign at this Site, Customer can view the HUAWEI Smart Life packages, customize their own packages, get information of the nearest outlets to purchase these packages or get these packages delivered to their home.
2. Campaign Mechanics
You can either select a pre-set package or customise your own package
The following are the steps to select a pre-set package:
View the dashboard
Step 1: Select preferred package
Step 2: View selected package details
Step 3: Check where to buy
If NEAREST OUTLET is selected
Choose state
Choose outlet
Confirm outlet address
If HOME DELIVERY is selected
(Redirect to 3eX site)
Step 4: Read the terms and conditions
Step 5: GO & get the package you have selected from outlet chosen
• Go to the selected outlet
• Pay package amount
• Receive the product
The following are the steps to customize your own package:
View the dashboard
Step 1: Click on the Customize your own package
Step 2: Select preferred products
Step 3: View your customized package details
Step 4: Check where to buy
If NEAREST OUTLET is selected
Choose state
Choose outlet
Confirm outlet address
If HOME DELIVERY is selected
(Redirect to 3eX site)
Step 5: Read the terms and conditions
Step 6: Go & get the package you have selected from outlet chosen
• Go to the selected outlet
• Pay package amount
• Receive the product
3. Duration
This Campaign will run from 12th December 2020, 00:00:00 to 30th September 2021, 23:59:59 ("Campaign Period"). TEM reserves the right to shorten, extend or cancel the Campaign Period without prior notice and while stocks last.
4. Eligibility
4.1 This Campaign is open to all Malaysia and Non-Malaysian citizens of 18 years old and above.
5. Payment
5.1 Customer acknowledges, understands and agrees that all transactions are between Customer, and the selected outlet / 3eX only. HUAWEI and TEM only act as the coordinating parties and are not involved in any sale and purchase of this Campaign.HUAWEI is not in any event involved in the sale and purchase on the Site or of the Campaign.
5.2 If the Customer decides to get the package, the Customer shall pay the total amount of the RRP for the package based on the preferred payment method (single payment or instalment plan made available for this Campaign) .
6. Collection
6.1 The Customer is required to collect and make payment for the package during the operation hours from the selected collection outlet.
7. Liability
7.1 TEM uses its best effort basis to keep this Site safe, secure, and functioning properly, but TEM does not guarantee the continuous operation of or access to this Site.
7.2 Customer agrees that he/she is using this Site at his/her own risk, and that it is being provided to Customer on an "AS IS" and "AS AVAILABLE" basis.
7.3 To the extent permitted by applicable law, TEM and / or HUAWEI excludes all and any warranties, representations, guarantees or endorsements, whether express or implied, oral or written, including without limitation any and all warranties implied by law as to merchantability, satisfactory quality or fitness for a particular purpose, or accuracy, quality, precision, non-infringement, adequacy, timeliness and/or completeness of (a) the Site or the access and/or use thereof; and (b) any product, service, information, specification, description, material or resource (including any third party products, services, information and content) contained in the Site or made available to the Customer under or pursuant to this Campaign; or the performance and use of any of the foregoing.Customers further agree to discharge and release TEM and / or HUAWEI and all its affiliates from any liabilities and claims (including from breach of contract, tort, negligence or any other cause of actions at law or equity) arising out of or in any way connected to the Campaign or this Site.
7.4 In consideration of TEM allowing the Customer to access and/or use the Site, the Customer shall indemnify, defend and hold TEM and / or HUAWEI (and its affiliates, respective officers, directors, employees, agents) harmless from and against any and all claims, demands, suits, actions, proceedings, judgements, damages, losses, costs and/or expenses (including legal fees and expenses on a solicitor and client basis) and other liabilities whatsoever and howsoever caused that may arise or be incurred by TEM and / or HUAWEI (a) in providing the Site to the Customer, whether or not arising from or in connection with access and/or use of the Site including but not limited to any errors or omissions in the information, specification, description, material, or resources contained in the Site; and/or (b) in connection with the Customer’s breach or omission to observe the terms under this Terms and Conditions, improper use of the site or breach of any law or the rights of a third party.
7.5 Customer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Campaign.
7.6 Warranty of the HUAWEI Smart Life Package products is subject to standard product warranty coverage as per terms and conditions of the warranty as stated in HUAWEI official website at http://consumer.HUAWEI.com/my/support/. Customer is advised to check the abovementioned website from time to time and stay informed for any changes on the terms and conditions of the warranty.
7.7 All transportation, personal costs and/or any other costs, fees and/or related expenses arising out of the collection of the HUAWEI Smart Life packages are the Customer's sole responsibility.
8. Intellectual Property
8.1 The Customer acknowledges and agrees as follows:
a) the “HUAWEI” trademark as well as any name, trademarks, service marks, insignia or logo (whether registered, unregistered or pending registration) used in connection with the Products is owned by HUAWEI (or its designee);
b) the “3eX” trademark (whether registered, unregistered or pending registration) as well as all copyright, trademarks and all other intellectual property rights subsisting in and/or arising from the Site (including all content, materials, specifications, description, information and resources contained therein) is owned by or otherwise licensed to TEM (or its designee).
8.2 Unless specifically / expressly provided otherwise hereunder, nothing in this Terms and Conditions shall be construed as granting the Customer any rights and/or licenses whatsoever to use the proprietary rights referred to in Clauses 8.1.a and 8.1.b.
9. Privacy
By providing Customer's personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to the Privacy Policy stated on this Site.
10. General
10.1 In the event Customer have queries with regard to the Campaign; please call Customer Support at +603 8076 1313 for clarification. Operating hours shall be from 9:00 am to 5:00 pm, Monday to Friday exclude Saturday, Sunday and Public Holiday.
10.2 TEM reserves the right to make amendments to the Terms and Conditions of the Campaign herein without prior notice.
10.3 Access to any linked third-party websites is solely at the Customer’s risk. TEM and / or HUAWEI assumes no liability and is not responsible for any content, the accuracy or reliability of any products, services, information, data, opinions, advice or statement made on these linked websites. Nor is TEM and / or HUAWEI liable for any security or security practices of these third-party websites. Access and use of these third-party websites are entirely at the Customer’s own risk. The inclusion of any links does not imply any endorsement in any form on the part of TEM and / or HUAWEI.
10.4 By participating in this Campaign, Customer fully and unconditionally agrees to and accepts the Terms and Conditions.
10.5 By participating in this Campaign, Customer agrees to grant TEM and /or HUAWEI and their respective parent companies, subsidiaries, affiliates, licensees, directors, officers, agents, independent contractors and advertising/promotion agencies the use of his/her full details submitted through this Campaign, without further compensation, unless prohibited by law.
10.6 In the event of inconsistencies between the terms and conditions found elsewhere with regard to this Campaign (if any) and the Terms and Conditions herein, the latter shall prevail.
10.7 These Terms and Conditions herein shall be governed by the laws of Malaysia and the jurisdiction of the courts of Malaysia.
10.8 Minimum amount per transaction for instalment plan for this Campaign is as follows:
a. 6 months instalment plan - RM500.00; and
b. 12 months instalment plan - RM1000.00.
10.9 Daily payment is for illustration purpose only, the payment plan will be on monthly instalment (6 months and 12 months instalment plans are available).
10.10 For Home Delivery, the delivery period required is subject to third party arrangement.
10.11 A total of 8 banks participated in this Campaign, namely; Maybank, AmBank, CIMB, Hong Leong Bank, Public Bank, HSBC, Citibank and OCBC.
10.12 Strictly no additional charges shall be added on top of the product’s RRP as indicated in the Campaign.